Motive Broadband Services Activation Solution – Products

Service Activation Manager: delivers automated activation capabilities that enable subscribers to turn up broadband services themselves without having to call a CSR or request a truck roll for an onsite technician. The product configures all the necessary elements of a high-speed data service via multiple fulfillment models—web-only (“CD-less”), CD/web and CD-only activation—and performs a variety of activities including a minimum requirements check; desktop, application and CPE configuration; event reporting and more.

Home Device Manager: allows service providers to remotely manage CPE, such as residential gateways, IP set-top boxes, and VoIP terminal adapters that comprise a home networking environment. The product offers single as well as large-scale bulk device configuration, troubleshooting, firmware upgrades, event management, user management and reporting, as well as a standardized CPE integration layer that gives providers a choice of CPE supported either by the Broadband Forum’s TR-069 or Simple Network Management Protocol (SNMP).

Service Management Platform: offers fixed and mobile service providers a next generation service management platform and tool set capable of simplifying the definition, publication and execution of advanced service activation, troubleshooting and management logic across key elements of their existing service delivery ecosystem. Motive SMP offers the ability to comprehensively define and normalize key service and device configuration settings and management actions. With Motive SMP service providers have the ability to maximize existing investments in device management, OSS/BSS and NMS/EMS systems and extend service management visibility and control across the entire service delivery ecosystem. In addition call center, self care and 3rd party applications can consume normalized API’s without the need to have knowledge about underlying systems or devices.